Visitor Management Case Study - Bluegrass Supply Chain Services

Learn how Bluegrass Supply Chain is using our visitor management software to improve front desk efficiency and overall security.

manufacturing visitor management system
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Bluegrass Supply Chain Services

Contract logistics provider for automotive and food manufacturing companies

Industry

Supply Chain

Headquarters

Bowling Green, KY

Employees

1,000+

manufacturing visitor management

Challenges

1. Unprofessional and ineffective check-in process
2. Time-consuming tasks associated with visitor check-in
3. Security vulnerabilities

Solutions

1. Digital process speeds up check-in and impresses visitors
2. Automated process frees up time for other tasks
3. Security tightened up with ID scanning, watchlists, and less distracted employees

Front Desk Efficiency and Security Improvements

A quick and easy visitor check-in process is a necessity for any great company. We work with companies like Bluegrass Supply Chain Services to improve front desk efficiency and safeguard their facility from potential threats. Our visitor management solution, BreezN, is designed to improve business workflows by optimizing lobby operations.

Bluegrass is a contract logistics provider located in Bowling Green, Kentucky. The company aims to improve its clients’ operations by adding value to various stages of their supply chains. Bluegrass offers services that include Transportation Management, Value-Added Warehousing, and Manufacturing Support.

Lobby Branding with Visitor Management

Since their focus is on improving the business operations of its clients, Bluegrass Supply Chain Services understands the importance of a good first impression. A visitor management system checks guests in by scanning their driver’s license to elevate security and check-in efficiency. Branding opportunities are essential in today’s crowded and competitive marketplace. The integration of a digital check-in system communicates your company’s brand image well in the eyes of your visitors.

Before making the switch to BreezN, Bluegrass’ check-in process was extremely limited. “We were using a form made up on Word and it didn’t look very professional. It was just a piece of paper on a clipboard,” Anessia Stewart, Accounting and Administrative Specialist at Bluegrass said.

With a seamless check-in process and the ability to instantly print badges, visitors feel impressed and valued. “I’m very satisfied with it, and it seems like every visitor who comes in is quite impressed,” Stewart said. Good impressions lead to better customer relationships and potential customer referrals.

“I’m very satisfied with it, and it seems like every visitor who comes in is quite impressed”