Visitor Management Case Study - Boys & Girls Village
This case study features how Boys & Girls Village is using our visitor management software to improve their overall business operations.
Offering a quick and professional check-in is the mark of a great company. Visitor management solutions can actually make the process more efficient than ever while offering a beautifully automated experience for guests. We specialize in a visitor management software, BreezN, designed to do just that.
Employees can pre-register visitors in advance, providing less disorder and reducing wait times surrounding the check-in process. Visitor check-in and check-out times are electronically recorded and stored in the system’s database, where they are easily accessible at all times while they remain within your company’s configured retention period.
Our customers operate within a wide range of different industries and locations across the world. Located in Milford, Connecticut, Boys & Girls Village specializes in providing behavioral health, vocational, educational, and permanency planning services and trainings to local at-risk youth and their families.
Boys & Girls Village first reached out to Veristream to solve problems that they faced on a daily basis in the office.
Amanda Canuelas, the Facilities Coordinator of Boys & Girls Village told us, “Veristream was able to solve our issues as far as tracking visitors and the price was right.”
A VMS streamlines communication between individual employees and the rest of the facility with ease. With our software, BreezN, employees have the ability to view reports of who is onsite at any given time. Additionally, the visitor management data can help companies optimize operationally, know when and where additional staff will be needed, and determine whether repeat visitors to a specific employee are resulting in increased purchases from your company. It can also help recognize patterns of vendors or visitors from other businesses whose movements need to be monitored while on the premises.
The priority at Boys & Girls Village is on the high- quality treatment and services for the clients, which requires most of the staff’s attention. The automated check-in process allows employees to focus on what’s most important. “Every single guest we have signs in,” Amanda said.
A subscription to our visitor management software includes ongoing technical support – live access to the experts who can give you the advice you need to get your system running smoothly. “I’ve called support once before and they worked through our problem very quickly,” Amanda said. “They were really helpful.” “We always recommend Veristream; it helps us immensely!”